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Key terms used in the Customer Experience domain, as defined by the CX Academy.

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There is currently 1 name in this directory beginning with the letter D.
D
Digital & Technology
Digital & Technology is defined as the use of tools, systems, devices, and resources to deliver, monitor, measure and improve the Customer Experience.

Professional Certificate in Customer Experience (CX)

Customer Experience is how a customer feels as a result of every interaction they have with a company.

Professional Diploma in Customer Experience (CX)

Customer Experience is how a customer feels as a result of every interaction they have with a company.

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